Terms of Service

1. What we do

Pathfinder ("we," "us," "the agency") provides brand-deal outreach and inbox-monitoring services to content creators ("you," "the client"), per the tier you've subscribed to: inbox monitoring on every tier (twice a week on Outreach, four times a week on Outreach Pro, daily on Outreach Elite), and a defined number of brands pitched per week on every tier. We use a combination of automated tools and human oversight to deliver this work.

2. We guarantee the work, not the outcome

Every tier gets a defined scope of real, tracked effort — brands pitched, inbox checked daily. We do not and cannot guarantee that any brand responds, agrees to a deal, or pays a specific rate. Any outcome beyond the defined scope of work is not a term of this agreement.

3. Billing, trial, and cancellation

Subscriptions are billed monthly in advance. The Outreach tier includes a 7-day free trial; a payment method is required to start the trial, and it automatically converts to a paid subscription at the end of the 7 days unless you cancel before then. We'll send a reminder before that charge. Outreach Pro and Outreach Elite are billed immediately on signup, no trial.

You can cancel anytime from your dashboard or by contacting us; cancellation takes effect at the end of the current billing period. We don't provide partial-period refunds, except where required by law.

4. Commission on sourced deals

In addition to your subscription, we take a commission on any deal that closes from a brand we pitched through outreach on your behalf. We do not take a commission on deals that come to you directly (inbound inquiries) — those are already covered by your subscription. Commission rate is agreed with you directly during onboarding, not set by a fixed formula, calculated on the deal value the brand pays you, and invoiced separately once you confirm the brand has paid.

5. Suggested rates

We'll suggest a rate card based on your platform stats and engagement. That's a starting point, not a requirement — you can accept it, negotiate your own number with us, or set your own rate from your dashboard. What you charge brands is ultimately your decision.

6. Your responsibilities

• Give us accurate information about your platforms, stats, and goals.
• Respond to opportunities we send you in a reasonably timely manner.
• Comply with FTC and platform disclosure requirements (e.g. #ad, #sponsored) on any sponsored content — that responsibility is yours as the creator posting it, not ours.
• Let us know promptly if a brand deal we sourced closes, so commission can be invoiced correctly.

7. Referral program

If you refer another creator who signs up and mentions you, you get a free month once their first paid month goes through. The referred creator gets no special treatment beyond their tier's normal trial. We may change or end the referral program at any time.

8. Confidentiality

We don't publicly share your deal details, earnings, or identity without your explicit opt-in consent — for example, if we ever build a public showcase of client results, you'd have to agree to be featured first.

9. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to these services is limited to the amount you paid us in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost brand deals.

10. Termination

Either party can terminate this agreement at any time. We may suspend or terminate your account for non-payment or misuse of the service.

11. Changes to these terms

We may update these terms as the service changes. We'll do our best to give notice of material changes before they take effect.

12. Contact

Questions about these terms: hello@pathfinderoutreach.com.